A purchase looks like it went through twice

Sometimes a payment shows twice for a short while, for example when a first try didn’t finish. One of them is usually a hold that goes away by itself.

1. Open Google Play, then Payments and subscriptions, then Budget and history.
2. Count the orders for that purchase. If there’s only one, the other charge is a hold and your bank will release it.
3. If there really are two orders, contact us with both order numbers from your Google Play receipts, and we’ll sort it out.